Interactive Information Design 2
I teach graduate digital media students research techniques for understanding people, environments and information needs and methods for designing complex systems.
Students create models, design and test prototypes to improve user experiences across multiple touchpoints.
Work shown is from two topics of focus, first, the NU digital Campus and students’ experiences with it from 2021 & 2022, and second, concepts for alternative methods for communication and information experiences in public spaces.
Investigating Students’ Experiences with the NU Digital Campus
Students work together to understand their experiences becoming NU students and adapt to
use of the digital campus. Working iteratively through research and design cycles, students narrowed in on a desire to improve the NUWorks web application from their perspective as well
as that of administrators. These images show artifacts from research and analysis phases.
Communicating experiences through journey maps.
Mapping analysis of the NUWorks application and identifying opportunities for prototypes of alternative interactions and interfaces.
Analyzing resources and experiences.
Prior to the pandemic students learned ethnographic research methods and spent time observing people in public spaces. After analysis using the AEIOU framework students redesign an aspect of the experience, focusing on access to information.
Location: Museum of Fine Arts, Boston
Student: Matt Solano
Refined diagram showing results of analyzing observational research at the MFA, Boston.
Prototpype for the MFan concept for augmented information experiences at the museum.
Refined prototype and supporting app for the MFan concept.
Location: Bus Terminal at South Station
Student: Xinyu Mu
AEIOU analysis of observations at the bus terminal.
Three concept sketches based on observation and analysis.
Refined concept for a ticket sticker that passengers apply to the bottom of their shoes.
Floor ticket scanner for boarding concept.
Display of contextual information about the ticketed trip.